Get Help

How to get help

If you need help from our foodbank there are a few simple steps to follow.


The most important step is to get a foodbank voucher.

There are number of ways to access support:

1     If you’re in financial crisis you can call the Trussell Trust helpline who are open  Monday – Friday 9am – 5pm for free support from a trained Citizens Advice advisor. They will talk to you about  the problems you are facing and provide support to help you manage your money, navigate the benefits system and identify any other grants you might be entitled to.  They can also issue a foodbank voucher if required. 08082082138

2     Contact your child’s school, your social worker, local council, housing association, local CAB, Job centre or your church  who should be able to offer a voucher.

3     Contact us directly for an emergency one of pack and information/advice on where to get future support

Bring  your foodbank voucher to your nearest foodbank centre. 

Bring your voucher or E number to the Vineyard Centre (25 Wellington Business Park, Dukes Ride, Crowthorne, RG45 6LS ) on Mondays 12:30 -2pm and Thursdays 12:30-2pm where our friendly team will be ready to provide a 3 day pack for you as well as the opportunity to take any additional items we may have.

Alternatively you can arrange to collect your pack from our Olive Branch provision on Mondays 1-2pm at our  Owlsmoor -Sandhurst location (Owlsmoor Community Centre, Yeovil Rd, Owlsmoor, Sandhurst GU47 0TF)


In order to collect a pack from either of the Sandhurst venues, you will need to pre order by either selecting the correct location when completing your evoucher, calling the team on 01344 780087 or emailing the team on [email protected] before 10am on the day you would like to collect on

If you have any further questions our FAQ’s page may help, or feel free to give us a call.


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